OTRS

The CCPA went into effect on January 1, 2020. What will it mean to businesses?

We talked to our internal experts to find out what are their influential technology topics for 2020.

Our CEO André Mindermann looks back on 2019 and reflects on the most important highlights. In addition, he sets the focus for the year 2020.

What are the trends for 2020 when it comes to your company? We give you an overview.

Interview with Matheus Assis Baeta, General Manager for Brazil, on economic and cultural differences in the regions, tips for young entrepreneurs and statements about Samba.

Digital calendars keep an overview. OTRS calendar resource planning offers new helpful features.

Leadership style is much more than just a set of instructions or personal responsibilities or making decisions for the employees.

Four reasons why working directly with the product manufacturer is better for your business.

Interview with Francisco Cruz, Managing Director OTRS S.A. de C.V. in Latin America, regarding industry needs, digital transformation and the role of OTRS.

Defined processes have the biggest impact on being able to react swiftly to incidents in incident management.