OTRS

Meet OTRS in Hong Kong – Special OTRS Training Course and walk-through Come to Hong Kong on 6-8 December, 2016 to meet OTRS and see how you can benefit from using our software and services! Take your chance to get an overview of OTRS and see which features our software has to offer and how

Meet OTRS in Hong Kong + Special OTRS Training Course and walk-through Come to Hong Kong on 5-8 December, 2016 to meet OTRS and see how you can benefit from using our software and services! 5 December, 2016: Get to know OTRS! OTRS is famous for being a highly flexible tool equipped with useful features

OTRS 5s – Obviously This’s Really Smart –Presenting Another Exciting Feature of the Patch Level Release OTRS 5s! Ready2Adopt – A simplified structure process templates & web services on demand Ready2Adopt offers a solid basis of import-ready ... [More] process templates that are adaptable to your individual needs and that you can also use directly to deal with specific [Less]

Oberursel, OCT 11, 2016: OTRS AG (WKN A0S9R3), the vendor and world’s leading provider of the open source help desk software “OTRS”, including the supplementary IT-Service Management Module “OTRS::ITSM”, uses the established W3C standard WebRTC for ... [More] its feature EasyConnect in order to make communication more professional in real time, directly in the OTRS browser window. [Less]

  Meet OTRS in Jakarta – exclusive OTRS Business Solution™ 5s presentation and walk-through in cooperation with Bisnis Sistem Indonesia Come to the Menara DEA on 18th October 2016 to meet OTRS and see how you can benefit from using our software and ... [More] services! This year OTRS Group teams up with Bisnis Sistem Indonesia to host an exclusive event on 18th [Less]

OTRS 5s – Obviously This’s Really Smart – We are proud to present two new OTRS 5s features! SecurityToolbox solid and sophisticated – features boosting your organization’s security & EasyConnect A state of the art features – based on WebRTC standard The SecurityToolbox is a Swiss army knife among the Features of the OTRS 5s:

  September 20, 2016 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the twelfth patch level release of its OTRS Business Solution™ 5.   Release Details Release name: OTRS Business Solution™ 5 Patch Level 12 Release date: September 20, 2016 Release

September 20, 2016 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 13th patch level release of OTRS 5. Release Details Release name: OTRS 5 Patch Level 13 Release date: September 20, 2016 Release type: patch level   Please note, that

  September 20, 2016 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 13th patch level release of the OTRS::ITSM Module 5. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and

   September 20, 2016 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the second patch level release of OTRS Survey 5. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and following versions.