OTRS

  December 13, 2016 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 20th patch level release of OTRS 4.   Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and following versions.

  December 13, 2016 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 20th patch level release of the OTRS::ITSM Module 4. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and

OTRS 5s – Obviously This’s Really Smart The extensive Patch Level Release OTRS 5s has been available since November 1st. It enhances both the OTRS Business Solution™ and OTRS Free with many exciting new features. One new feature of OTRS 5s is the StayOrganized” calendar, which enables standard calendar functions in OTRS Free 5s, such

21st Annual International IT Service Management Conference & Exhibition Venue: Bellagio Hotel, Las Vegas, NV, USA Date: February 19-22, 2017 PINK17 – Communicate. Connect. Change. From February 19 to 22, 2017 OTRS is going to be a Gold Sponsor at ... [More] PINK17, the 21st Annual International IT Service Management Conference & Exhibition in Las Vegas!   [Less]

OTRS goes PINK17 in Las Vegas – stay tuned for updates! From February 19 to 22, 2017 OTRS is going to be a Gold Sponsor at PINK17, the 21st Annual International IT Service Management Conference & Exhibition in Las Vegas!   OTRS @PINK17 Interested visitors will get a comprehensive view of the advantages of OTRS

21st Annual International IT Service Management Conference & Exhibition Venue: Bellagio Hotel, Las Vegas, NV, USA Date: February 19-22, 2017 PINK17 – Communicate. Connect. Change. OTRS goes PINK17 in Las Vegas – stay tuned for updates! From February 19 to 22, 2017 OTRS is going to be a Gold Sponsor at PINK17, the 21st Annual

OTRS 5s supports service management with integrated scheduling and deployment planning, encryption, and video communication at the click of a mouse Oberursel, NOV 1, 2016 – OTRS Group, the vendor and world’s leading provider of the open source service management suite “OTRS”, is launching the new version of its software today: OTRS 5s. OTRS 5s

  November 01, 2016 — Please read carefully and check if the version of your OTRS system is affected by this vulnerability. Please send information regarding vulnerabilities in OTRS to: [email protected] PGP Key pub 2048R/9C227C6B 2011-03-21 [expires ... [More] at: 2017-08-20] uid OTRS Security Team GPG Fingerprint E330 4608 DA6E 34B7 1551 C244 7F9E 44E9 9C22 [Less]

  November 01, 2016 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the release of its OTRS Business Solution™ 5s.   Release Details Release name: OTRS Business Solution™ 5s Release date: November 01, 2016 Release type: patch level     What’s

November 01, 2016 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces stable release of OTRS 5s. Release Details Release name: OTRS 5s Release date: November 01, 2016 Release type: patch level Security Issues Advisory 15-3 Please note, that from now on