OTRS

  September 20, 2016 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software,today announces the fourth patch level release of the module OTRS TimeAccounting 5. Please note, that from now on we will only officially support OTRS 4, OTRS 5 and following versions.  

   September 20, 2016 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the third patch level release of the OTRS MasterSlave module 5.   Please note, that from now on we will only officially support OTRS 4, OTRS 5 and

Oberursel, SEPT 20, 2016: OTRS AG (WKN A0S9R3), the vendor and world’s leading provider of the open source help desk software “OTRS”, including the supplementary IT-Service Management Module “OTRS::ITSM”, presents another feature from OTRS 5s – ... [More] available on Nov. 1st – with import-ready process templates and a series of useful connectors. Many of our daily [Less]

  September 20, 2016 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release of the module OTRS FAQ 5 Patch Level 6. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5

StayOrganized Cross-departmental overview & resource allocation For smooth planning and synergistic output The new OTRS calendar for OTRS Business Solution™ 5s and OTRS 5s Free – organize your appointments and resources directly in your OTRS! The ... [More] new feature StayOrganized in OTRS 5s brings together proven standard calendar functions and resource planning while offering a detailed [Less]

  August 12, 2016 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the eleventh patch level release of its OTRS Business Solution™ 5.   Release Details Release name: OTRS Business Solution™ 5 Patch Level 11 Release date: August 12, 2016 Release

  August 12, 2016 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the seventh patch level release of its OTRS Business Solution™ 4.     Release Details Release name: OTRS Business Solution™ 4 Patch Level 7 Release date: August 12, 2016

August 09, 2016 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 12th patch level release of OTRS 5. Release Details Release name: OTRS 5 Patch Level 12 Release date: August 09, 2016 Release type: patch level   Please note, that

  August 09, 2016 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 12th patch level release of the OTRS::ITSM Module 5. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and

  August 09, 2016 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 18th patch level release of OTRS 4.   Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and following versions.