OTRS

   March 07, 2017 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the seventh patch level release of the OTRS MasterSlave module 5.   Please note, that from now on we will only officially support OTRS 4, OTRS 5 and

  March 07, 2017 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 22nd patch level release of OTRS 4.   Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and following versions.

  March 07, 2017 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 22nd patch level release of the OTRS::ITSM Module 4. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and

OTRS Expands to Singapore! Thanks to our strong international focus, we’re continuing to grow this year in different markets all over the world. We are ceaselessly investing in order to bring high quality OTRS services to our customers, and this is why we are proud to announce our new OTRS subsidiary: OTRS ASIA Pte. Ltd.

Visit OTRS in Switzerland! On April 05-06, 2017, the leading fair for the Swiss IT sector – IT-Expo – will take place in Zürich under the motto “Operating The Digital Transformation”. Deciders searching for the best solution to their needs can look forward to the presentation of IT-consulting and IT-service solutions, ERP, CRM and information/IT

OTRS Administrator Training in China Come to Beijing on 08-10 June, 2017 to meet OTRS and see how you can benefit from using our software and services! 08-10 June, 2017 – Let’s meet in Beijing! The three-day OTRS Administrator Training gives you the ... [More] full picture of OTRS by introducing Installation, Conceptional Design, Configuration and Maintenance.   [Less]

OTRS Administrator Training in China Come to Beijing on 9-11 March, 2017 to meet OTRS and see how you can benefit from using our software and services! 9 March, 2017 – Let’s meet in Beijing!  The three-day OTRS Administrator Training gives you the full picture of OTRS by introducing Installation, Conceptional Design, Configuration and Maintenance.

Tech-Talk Discover technical topics related to OTRS on the OTRS Blog. To start the year, our experts have published 6 brand new blog posts and the blog has received a fresh new design. Browse through a total of 85 blog posts in the categories administration, usage scenarios, best practices, consulting, development, modifications and much more.

New Partner in China: Xi’an Dian Tong Software Co., Ltd.   Oberursel, JAN 30, 2017 +++ OTRS Asia Ltd., part of the OTRS Group wins Xi’an Dian Tong Software Co., Ltd. as new certified OTRS Partner in Chinas mainland. The OTRS Gruppe, the vendor and world’s leading provider of the open source helpdesk software „OTRS“

  January 24, 2017 — Please read carefully and check if the version of your OTRS system is affected by this vulnerability. Please send information regarding vulnerabilities in OTRS to: [email protected] PGP Key pub 2048R/9C227C6B 2011-03-21 [expires ... [More] at: 2017-08-20] uid OTRS Security Team GPG Fingerprint E330 4608 DA6E 34B7 1551 C244 7F9E 44E9 9C22 [Less]