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OTRS

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  Analyzed 4 months ago

OTRS is an enterprise-grade Open source Ticket Request System (also well known as trouble ticket system) with more than 1,100 features to provide IT service management. The system is built to allow your support, sales, pre-sales, billing, internal IT, help desk, etc. departments to react quickly to ... [More] inbound inquiries. OTRS is also the framework for OTRS::ITSM, an ITIL compliant Open Source IT Service Management Solution. [Less]

1.67M lines of code

18 current contributors

over 4 years since last commit

53 users on Open Hub

Activity Not Available
4.07143
   
2 Reviews
I Use This
Mostly written in Perl
Licenses: AGPL3
Tags callcenter communication crm cti email help helpdesk incident issue issue_tracking itsm management 16 more...

OTRS ITSM

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  Analyzed 4 months ago

ITIL compliant Open Source IT Service Management Solution (ITSM). Requires the OTRS (Open Ticket Request System) framework. Besides all OTRS features, new ones include Incident, Problem and Configuration Management, integrated Configuration Management Data Base; process spanning ... [More] Communicationmanagement: within the IT Serviceorganization, towards Customers/Users/Management and Suppliers/Providers; powerfull statistical features for (Trend-)Analysis, key figured Reporting, ITSM-Planning/-Controlling; flexible configuration, customizing and expandability regarding your individual requirements. [Less]

256K lines of code

4 current contributors

over 4 years since last commit

17 users on Open Hub

Activity Not Available
4.66667
   
0 Reviews
I Use This
Mostly written in Perl
Licenses: AGPL3
Tags analysis bug_tracking callcenter cmdb cms configuration crm cti email enterprise helpdesk impact 20 more...

SIRIOS

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  Analyzed 4 months ago

A incident and advisory system for CERTs (Computer Emergency Response Teams). SIRIOS is based on the OTRS trouble ticket system that enables you to record your complete correspondence (e-mail, telephone etc.) without gaps. Thanks to the different modules of SIRIOS you can process your ... [More] CERT-specific information in a very structured manner (for example Advisories and Incidents). [Less]

48.2K lines of code

0 current contributors

over 12 years since last commit

11 users on Open Hub

Activity Not Available
5.0
 
0 Reviews
I Use This
Mostly written in Perl
Licenses: gpl
Tags advisory artefact cert certs csirt email enterprise helpdesk incident issue issue_tracking management 10 more...

Cerb

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  Analyzed 4 months ago

Cerb6 is a fast and flexible web-based platform for business collaboration and automation. Remember anything about anyone, collaborate from anywhere, deftly reply to a flood of email, automate, stay informed, capture feedback, track time, flag opportunities, manage tasks, share expert knowledge, and otherwise execute efficiently.

394K lines of code

0 current contributors

about 7 years since last commit

9 users on Open Hub

Activity Not Available
4.2
   
0 Reviews
I Use This
Mostly written in PHP
Licenses: devblocks...
Tags bug_tracking collaboration crm email helpdesk incident issue issue_tracking itil php productivity request 4 more...

RT for Incident Response

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  No analysis available

RT for Incident Response is the premiere open-source incident-handling system, designed with the needs of CERT teams and incident-response teams in mind. It makes IR tasks easier and lets you solve your problems more efficiently.

0 lines of code

2 current contributors

0 since last commit

1 users on Open Hub

Activity Not Available
0.0
 
0 Reviews
I Use This
Mostly written in language not available
Licenses: gpl
Tags blocks extension incident incidentmanagement incidentreports incidenttracking investigation request_tracker rt

AbuseHelper

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  No analysis available

AbuseHelper community develops a framework and a socio-economical plan around it to bring the community tighter together. AbuseHelper is a modular and (hopefully) scalable and robust framework to help you in your abuse handling. Initial boostrap was collaboration between CERT-EE and Clarified ... [More] Networks, with the help of CERT-FI. Starting from the beginning of 2010 - after the boostrap phase - we will be welcoming other contributors and users. GoalsTo bring further focus to somewhat scattered Internet abuse handling scene. For example a lot of different organizations are developing their own abuse handling systems. To help the community in taking the next step by moving from works-for-me systems to modular, scalable, openly developed and shared ones. by unifying varying workflows and ter [Less]

0 lines of code

4 current contributors

0 since last commit

1 users on Open Hub

Activity Not Available
0.0
 
0 Reviews
I Use This
Mostly written in language not available
Licenses: mit
Tags abuse cert certs csirt incident incidentreports incident_response incidentresponse security

ir-triage-toolkit

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  Analyzed 4 months ago

Create an incident response triage toolkit for use with Windows or Linux.

181 lines of code

0 current contributors

almost 12 years since last commit

0 users on Open Hub

Activity Not Available
0.0
 
0 Reviews
I Use This
Mostly written in shell script
Licenses: No declared licenses
Tags analysis batch collection evidence forensics incident incidentresponse linux response scripts shell toolkit 2 more...

Reaction Engine

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  Analyzed 4 months ago

Automatic Incident Detection and Remediation System

110K lines of code

0 current contributors

over 1 year since last commit

0 users on Open Hub

Activity Not Available
0.0
 
0 Reviews
I Use This
Mostly written in JavaScript
Licenses: No declared licenses
Tags incident incidentmanagement incidentresponse Monitoring monitoringsystem monitoring_tools