GoodData-CL

We are thrilled to announce the new and improved GoodData user interface.  The enhancements in Release 63 provide users with an improved navigation experience along with added items that boost usability.  Let GoodData's Product Manager, Hubert Palan ... [More] and Product Marketing Manager, Michelle Urban give you a detailed tour of the navigation, charts, dashboard editing and support experience.  On top of the new UI design, GoodData has several recently developed features.  Here is a complete breakdown of all new features in Release 63: Contact Support Widget Report CSV export Mini Charts Public Dashboards Contact Support Widget Directly within the GoodData UI, you can search the GoodData Support Forum and contact support.  Click on the "Support" link in the main navigation screen to connect with GoodData Support. Report CSV Export Previously, exporting reports was only available as PDF, PNG and XLS.  With so many users requesting this feature, CSV exporting is now an option.  Click on the Export Report icon to begin your CSV export. Mini Charts While in the Edit mode you can re-size your charts to a smaller size. This nifty feature will provide users with greater information density and better historical spark line trending.    Public Dashboards Publicly embed your GoodData dashboard without having users log into GoodData to view the dashboards. This is perfect for sharing your results on a company blog or intranet portal.  Contact GoodData to have public embedding enabled for your project.     We hope you love what you see in Release 63.  If you need assistance navigating through the new UI or have feedback regarding any of the new features, please feel free to share your comments with us below of send an email to [email protected].       [Less]

We are thrilled to announce the new and improved GoodData user interface.  The enhancements in Release 63 provide users with an improved navigation experience along with added items that boost usability.  Click on the image below and let GoodData's ... [More] Product Manager, Hubert Palan and Product Marketing Manager, Michelle Urban give you a detailed tour of the navigation, charts, dashboard editing and support experience.  On top of the new UI design, GoodData has several recently developed features.  Here is a complete breakdown of all new features in Release 63: Contact Support Widget Report CSV export Mini Charts Public Dashboards Contact Support Widget Directly within the GoodData UI, you can search the GoodData Support Forum and contact support.  Click on the "Support" link in the main navigation screen to connect with GoodData Support. Report CSV Export Previously, exporting reports was only available as PDF, PNG and XLS.  With so many users requesting this feature, CSV exporting is now an option.  Click on the Export Report icon to begin your CSV export. Mini Charts While in the Edit mode you can re-size your charts to a smaller size. This nifty feature will provide users with greater information density and better historical spark line trending.    Public Dashboards GoodData premium accounts can publicly embed dashboards without having users log into GoodData to view the data. This is perfect for sharing your results on a company blog or intranet portal.  Contact GoodData to have public embedding enabled for your GoodData premium project.     We hope you love what you see in Release 63.  If you need assistance navigating through the new UI or have feedback regarding any of the new features, please feel free to share your comments with us below of send an email to [email protected].       [Less]

Our next release coming later this month includes a refresh of the GoodData user interface.  We're enhancing the navigation, charts, dashboard editing, and the support experience.   We're also launching the ability to publicly share dashboards.  Preview these new features below:

Last year at Elevate 2010, Pardot and GoodData announced they were joining forces to give Pardot users even more powerful reporting tools. Together, Pardot and GoodData have spent the last year creating an advanced reporting connector that gives ... [More] Pardot users the ability to measure the true effectiveness of their marketing campaigns and contribution to the sales pipeline. At Elevate 2011, Pardot and GoodData are ready to show off their hard work on the Pardot Marketing Analytics experience.  First, a bit of background on what we have been doing for the last year. Initially, our intention was to have a limited testing period, followed by a release of the GoodData for Pardot Standard analytics during Q2 2010. However, the feedback from our early testers was clear: they wanted a seamless experience and they wanted more valuable data in the product.  Based on this feedback, we added some functionality to make the integration process a snap. We also added a significant amount of data, including custom fields for prospects and additional objects. Together, we decided to open the testing period up to a wider audience — our second testing cycle included over 150 Pardot customers. This longer testing cycle allowed us to gather more feedback, improve our integration, and prepare for a roll-out to the entire customer base. After much work and fine-tuning of infrastructure, Pardot and GoodData are pleased to announce that the Standard analytics product will be released mid-November and  will be available to everyone, free of charge. At GoodData, we have found that marketers are always looking for ways to stay one-step ahead — they are eager to manage by the metrics. However, the basic question we hear time and time again is always, “What do I measure?”   We believe the Pardot Standard analytics project begins to answer that question. “It’s amazing the insights marketers can glean about their marketing performance and ROI with just a bit of measuring,” states GoodData’s Senior Director, Powered by Partnerships, Cody Crnkovich. “We are providing the essential Key Performance Indicators to give Pardot users the best and most powerful analytics experience possible.  And even more exciting news for Pardot users, Pardot Premium analytics will be available early 2012.  This version will include complete campaign and performance data along with weekly snapshots (think historical trending reports!).  Be on the look out for more details soon.   [Less]

Last year at Elevate 2010, Pardot and GoodData announced they were joining forces to give Pardot users even more powerful reporting tools. Together, Pardot and GoodData have spent the last year creating an advanced reporting connector that gives ... [More] Pardot users the ability to measure the true effectiveness of their marketing campaigns and contribution to the sales pipeline. At Elevate 2011, Pardot and GoodData are ready to show off their hard work on the Pardot Marketing Analytics experience.  First, a bit of background on what we have been doing for the last year. Initially, our intention was to have a limited testing period, followed by a release of the GoodData for Pardot Standard analytics during Q2 2010. However, the feedback from our early testers was clear: they wanted a seamless experience and they wanted more valuable data in the product.  Based on this feedback, we added some functionality to make the integration process a snap. We also added a significant amount of data, including custom fields for prospects and additional objects. Together, we decided to open the testing period up to a wider audience — our second testing cycle included over 150 Pardot customers. This longer testing cycle allowed us to gather more feedback, improve our integration, and prepare for a roll-out to the entire customer base. After much work and fine-tuning of infrastructure, Pardot and GoodData are pleased to announce that the Standard analytics product will be released mid-November and  will be available to everyone, free of charge. At GoodData, we have found that marketers are always looking for ways to stay one-step ahead — they are eager to manage by the metrics. However, the basic question we hear time and time again is always, “What do I measure?”   We believe the Pardot Standard analytics project begins to answer that question. “It’s amazing the insights marketers can glean about their marketing performance and ROI with just a bit of measuring,” states GoodData’s Senior Director, Powered by Partnerships, Cody Crnkovich. “We are providing the essential Key Performance Indicators to give Pardot users the best and most powerful analytics experience possible.  And even more exciting news for Pardot users, Pardot Premium analytics will be available early 2012.  This version will include complete campaign and performance data along with weekly snapshots (think historical trending reports!).  Be on the look out for more details soon.   [Less]

The features in today's release enhance GoodData's charting capabilities.  Thanks to our user's feature request submissions and feedback, we have four cool new features.  You talked - we listened - we created.   And the power of GoodData's ... [More] reporting just got a whole lot snazzier. Custom Colors in Charts Highlighting in Charts The Stacked Area Chart Enabling and Disabling Data Points Custom Colors in Charts Need some color consistency in your charts? This awesome feature now gives you the ability to assign custom colors to your metrics and attribute values in your charts! Want to get started customizing? Go to the "Configuration" settings. Highlighting in Charts by Legend Put a spotlight on your key metrics! Now it's easier and faster to locate any data series in your charts by simply hovering over the attribute value or metric in the chart legend. It'll highlight the data series you want to focus on and fade out the rest. Stacked Area Charts Starting today, there is a cool new way to visualize trends in your data. Start using this feature by clicking on the new "Stacked Area Chart" visualization icon on the top right. Enabling and Disabling Data Points This setting provides the ability to turn data points in a chart on or off. See the screenshot below for an example of what turning data points off looks like, and how to configure this feature.   At GoodData we aim to make BI simple and as we often say around the office, "GoodData is BI minus the BS." Release 62 is just one of the many enhancements you will be seeing from GoodData.  With the help from our users, more will be revealed in the soon to near future.   [Less]

Cool New Features Our next release is producing some amazing items. Here are the top three features that will help improve the visualization for your reports and dashboards: Colors. Give your charts a bit of pizzazz. Within the configuration ... [More] section, you can select colors for the attribute values and metrics. Highlighting. Hover over the attribute or metric in the chart legend and the data series will be highlighted. Stacked Area Chart. Stacked area charts are ideal for showing patterns and trends of change through time. Using colors will also help display the data more clearly. Look for these new features in your GoodData project on Thursday, November 3rd. Learn more about GoodData releases and product roadmap. 5 Killer Reports Put these reports on your dashboard for better analysis of the health of your organization. Better visualization and measuring will help you make quick and smart business decisions when something in the company were to go wrong. Historical Trending Reports Tiering & Grouping Reports Waterfall Reports Exception Reports  Multidimensional Reports  Check out the full list of reports, descriptions, examples and screenshots. We're Hiring  If start-up is in your DNA and you are committed to working hard (and having fun along the way), you just might be a perfect fit for GoodData. GoodData offers full benefits, stock options, company lunches, happy hours and the experience to work with some pretty amazing talent. Send us your resume and show us what you got. Meet A GoodData Customer: Centrum Holdings Keeping a close eye on the numbers is what makes Centrum Holdings a booming net media company. In just under two months, Centrum Holdings's CRM, SAP, accounting, employee activity, Google Adsence and JIRA data sources were brought to life in GoodData. Thanks to GoodData, Centrum Holdings improved sales planning, which yields a $30K a month savings. Read the full Centrum Holdings story. Techie Talk Take a look at these hot GoodData Developer Network items: A better data warehouse - The GoodData Event Store explained Facebook Analytics powered by GoodData coming soon from Keboola Notifications API - behind the scenes How to create a COUNT metric Upcoming Webinars GoodData Office Hours Friday, November 4th at 9:00am (PDT) Do you have a GoodData question?  Or perhaps you just want to learn more about what you can measure.  Join us to learn a bit more about GoodData. Register today Getting Started with GoodData: Reports, Dashboards, Collaboration & More Thursday, November 17th at 10am (PDT) Join GoodData’s Director of Customer Support, Ray Light, and Product Marketing Manager, Michelle Urban for an introductory session intended to give new users a quick tour of GoodData.  We will get you up and running and metrics focused before you know it. Register today     [Less]

-- Correlating website performance data with other data sources has never been easier -- Keynote-GoodData integration delivers actionable intelligence for e-business teams SAN MATEO, Calif.--(BUSINESS WIRE)--Keynote® Systems (NASDAQ:KEYN), the ... [More] global leader in Internet and mobile cloud monitoring, and GoodData, provider of the world’s most powerful cloud analytics platform, announced today that they are partnering to build a “GoodData for Keynote” integration that taps into Keynote Data Feed to deliver pre-built, rich and interactive intelligence dashboards to enterprise IT organizations. The GoodData-Keynote integration will provide Keynote customers with valuable insights into their business performance by allowing them to create custom visualizations of their Keynote website performance data within GoodData’s on-demand business intelligence platform. The GoodData-Keynote integration comes with pre-built interactive dashboards rich with key performance indicators (KPIs) and reports offering best practices for measuring and analyzing web performance. Customers will be able to perform ad hoc analysis and customization for unique visualizations of Keynote data and have the ability to store, archive and easily access web performance data. Additionally, enterprises will be able to mash-up their Keynote data with critical IT systems and business data sources to gain new levels of insight and a single view into all key IT systems via GoodData’s easy-to-use interface. "Keynote is offering its customers new ways to visualize and derive value from our cloud monitoring data,” said Vik Chaudhary, vice president of product management and corporate development at Keynote. “And by partnering with GoodData’s cloud platform we’ve made it both simple and on-demand.” "The cloud is allowing companies to partner in ways never before possible," said Roman Stanek, founder and CEO of GoodData. "The integration between the Keynote API and GoodData's analytics platform seamlessly unlocks the value of Keynote's data. This allows both IT and business users to make actionable decisions, without yesterday's complexity or the need for a PhD. We love this integration because it gives Keynote users the ability to discover their web experience data, in addition to combining that data with other important IT systems - it enables true organizational measurement." Organizations are currently awash in data from an overload of server elements and network components. Only Keynote provides the end user perspective on the performance of these systems. By correlating various computing and business data sources with Keynote online performance data, enterprise organizations can determine the true performance drivers that are meaningful to the end user experience and to business results. The GoodData-Keynote integration brings this rich data directly to the business users that need to see it in order to make better decisions, and offers the flexibility to slice and dice the data to obtain the views that make the most sense. Background/Use Cases GoodData is an on-demand business intelligence tool that delivers powerful analytics and dashboards in the cloud. The GoodData-Keynote integration will extract Keynote measurement data using Keynote data extraction functions. GoodData’s Keynote integration provides out-of-the-box visualizations of Keynote data and allows each customer to fully customize their dashboards, create new reports and perform ad-hoc analysis. For example, an operations team would have the ability to plot a Keynote performance trend line against server data such as CPU utilization and memory to see what actually impacts user experience and when. Users can also create custom dashboards using Keynote data and other sources. For example, a customer can match Keynote performance data next to business performance data such as sales, conversions or visitor traffic. Additionally, Keynote customers can mash-up their Keynote data with other data sources to provide critical insights across IT systems.  The GoodData-Keynote application will have the ability to import Keynote performance data to produce new insights in the following ways: Enables customers to perform uniquely powerful analysis and visualizations of Keynote data based on their business needs. Many customers require extremely unique visualizations of their business data. With GoodData customers have the flexibility to create almost any report, dashboard or graph to meet their needs. Provides a platform for customers to download and archive Keynote historical performance data without the need to invest and develop their own custom system. Ability to correlate Keynote data with other IT data and business data sources. For example, a customer may wish to match-up server log data with Keynote-detected ‘outside-in’ errors or compare user conversion rates to performance as measured by Keynote over time. Availability The GoodData-Keynote integration is available now. Interested customers can inquire online for more information: www.keynote.com/company/contact/request.html About Keynote Keynote Systems (NASDAQ:KEYN) is the global leader in Internet and mobile cloud monitoring & testing. We provide companies with solutions for continuously improving the online experience. Founded in 1995, Keynote delivers testing, monitoring and measurement products and services for any enterprise including online portals, e-commerce sites, B2B sites, mobile operators and mobile infrastructure providers. Keynote products and services help companies improve customer experience in four areas: Web performance, mobile quality, streaming and real user experience testing. Known as The Mobile and Internet Performance Authority™, Keynote has a market-leading on-demand infrastructure of over 4,000 measurement computers and mobile devices in over 275 locations around the world. Keynote's 2,800 customers represent top Internet and mobile companies including American Express, AT&T, Disney, eBay, E*TRADE, Expedia, Google, Microsoft, SonyEricsson, T-Mobile and Vodafone.  Keynote Systems, Inc. is headquartered in San Mateo, California and can be reached at www.keynote.com or by phone in the U.S. at 1-800-KEYNOTE. About GoodData GoodData offers the world’s most powerful Cloud BI Platform, providing our customers and partners with operational dashboards, advanced reporting and data warehousing at a fraction of the cost and complexity of other approaches. GoodData is trusted by companies like Enterasys Networks, Capgemini, and Software AG, and embedded into offerings from cloud innovators like Zendesk, Get Satisfaction and Pardot. GoodData is headquartered in San Francisco and located in the cloud at www.gooddata.com. [Less]

Eloqua Experience 11 starts in San Francisco today and GoodData is excited to be sponsoring the event.  We're available to discuss how we help customers build analytics apps that combine their Eloqua data with information from other sources including ... [More] CRM to gain deeper insight into the impact marketing efforts have on the business.  Stop by and say hello or find us at one of the networking events.  We'd love to walk you through a demo of an Eloqua + salesforce.com app built on GoodData (screenshot): GoodData provides the ability to measure the impact of your marketing automation and demand generation activities through close of sale.  Our multi-tenant cloud based business intelligence platform provides the ability to visualize trends over time, filter by campaign or activity type, and investigate reports using ad hoc analysis. So imagine a more effective metric driven approach to your marketing efforts, and then talk with GoodData to see it in action and learn how we can help you do it.  If you'd like to schedule a time to meet with us, leave a comment or send a tweet to Sierra.  Don't worry if you're not attending the event, we're happy to discuss remote as well.    [Less]

1. Historical Trending Reports Historical Trending charts track changes over time of a single metric or series of metrics.  Thislevel of historical trending enables you to understand how  your business if changing overtime, in contrast to  only ... [More] seeing “today’s view.”  In this example, you can  see that while your sales pipeline size fluctuates over time, the majority of the pipeline is dominated  by deals in the $5001-$50000 and $0-5000 range. Track your marketing activity historically by measuring your leads and campaigns. Visually  represent how the total number of new leads and  the breakdown by type are changing over time. 2. Tiering & Grouping Reports Tiering & Grouping Reports take any metric and group them for easier reporting and analysis.  For instance, it is easy to track deals that are 0-60 days old or opportunities that are between $50,000 - $2000,000. This example shows a breakdown of the sales pipeline by opportunity age and deals that are 0-60 days, 61-120 days, 121-180 days, etc.  Sometimes the simplest visualizations are the most powerful. Tiering & Grouping Reports can be used for tracking open support tickets.  Measure open ticket status in a simple colored line chart which tracks tickets by number of days open 3. Waterfall Reports Waterfall Reports (often called What’s Changed Reports) track a cohort group of metrics or facts over time to see what happens to them.  In this example, we are tracking sales deals that start a quarter in the “Discovery” stage. You can see that 93.9% of the deals remain in the “Discovery” stage throughout the quarter, while only 5.7% moved to a later stage. Waterfall reports are useful for uncovering trends and patterns for marketing and customer support analytics too. Track tradeshow leads, page visits, ticket sources and more. 4. Exception Reports Exception Reporting allows you to track metrics that deviate from any set standard.  Tracking where marketing leads, sales opportunities or support tickets are deviating from the norm is an extremely powerful reporting tool.  In this example, we are monitoring marketing campaigns spends that are greater than what sales generated.  5. Multidimensional Reports For immediate visual insight, start tracking many dimensions of your data.  You can track sales opportunities across size, age, win status and time.  In this example we are tracking support activity across four dimensions: support request, priority, case type and time.  This reports is great for monitoring what case types are closing the fastest according to priority status.    Share these reports with your co-workers and give them the PDF version.  Click HERE to get your free copy. [Less]