QOS

I loved the architecture of the full mysqlISP project
at first sight.
From the technical point of view it looked smart and
practical.
But, I could never confirm this impression... my
experience with the 2 guys that build, own and
manage this software have been of the worst
quality. First of all, notice that the project link to
the website is pointing to commercial offerings and
the open source content is hidden and hard to find.
Once you find the right site, the links still try to
mislead you to the commercial site. Once you get
the idea of the site's structure, try to go to the
site's forums to know the people behind the project,
just impossible, links are broken (for several month
yet). The downloads are usually outdated, they
never publish the latest versions out.

But well, there is a very nice offering on the site...
We will install it for free!, they claim. So I decided
to try… NOT TRUE!!! they will ask you for money
BEFORE the installation is completed or ask you to
buy an SLA in exchange for the "FREE" installation
also before it is completed.

Even worst, they never send you the SLA when you
ask for it! Weird that the invoice arrives promptly to
your mailbox even without having any SLA preview
available.

So from my point of view... This is not real Open
source, STAY AWAY! as far as you can. If you have
a full load of money, go get Virtuosso wich is not
OS too but is much better. On the OS side, you can
get DTC from gplhost, It’s a lot easier to install and
maintain (apt-get, yes it comes standard default
with Debian), and Support people is nicer and more
knowledgeable, I know it because after studding 6
different ISP software options I decided to work
with DTC and gplhost Witch is better, fair and got
sweet support. DTC is the leader on GNU ISP
software, test and enjoy!

PD: Dylan (first review) is not a user but a worker...