Forums : Technical Issue Help

Dear Open Hub Users,

We’re excited to announce that we will be moving the Open Hub Forum to https://community.blackduck.com/s/black-duck-open-hub. Beginning immediately, users can head over, register, get technical help and discuss issue pertinent to the Open Hub. Registered users can also subscribe to Open Hub announcements here.


On May 1, 2020, we will be freezing https://www.openhub.net/forums and users will not be able to create new discussions. If you have any questions and concerns, please email us at info@openhub.net

Waiting in queue question

How long should we let something say waiting in queue before we report there is an issue with it? A day, a week, or longer?
Thanks!
-AZ

Aaron Zeckoski almost 16 years ago
 

Hi Aaron,

Normally, a project should not stay in the queue for longer than a day. However, over the last few days we've been working on some special projects behind the scenes, so the queue is much longer than normal.

The queue is now just about empty, so your project should be updated within the next 24 hours. If it doesn't clear up, let me know the project name and I'll take a look.

Thanks,
Robin

Robin Luckey almost 16 years ago
 

Thanks much! I will open a new thread if it seems like it is not updating by tomorrowish.

Aaron Zeckoski almost 16 years ago