Posted
almost 16 years
ago
Has Case Study:
No
Has Testimonial:
Yes
Industry:
Application Service
... [More]
Provider
Website:
Pureplay
Contact Name:
Kirk Kirschenbauer
PurePlay's launch in 2005 was kicked off with the roll out of www.pureplay.com, now one of the largest poker sites on the web. With the incredible rise in the popularity of poker, and PurePlay's unique approach, www.pureplay.com has already attracted hundreds of thousands of customers.
Contact Title:
Director of Operations
Location:
San Francisco, California USA
Testimonial (Long):
"We had a billing system in place that was not ready to scale with our company. Today, jBillling is not only a mission critical system for our operations, it is a technology partner that we can trust. Over the years, jBilling has provided us with first class support and consulting."
Testimonial (Short):
jBilling is a technology partner that we can trust.
Logo:
PurePlayLogo.jpg
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Posted
almost 16 years
ago
Has Case Study:
Yes
Has Testimonial:
Yes
Industry:
Software
... [More]
Website:
SageSpark
Contact Name:
Peter Liao
For more than 30 years, companies that have joined the Sage family have assisted small and medium-sized businesses with a wide range of business management applications and services. Currently Sage supports more than 2.8 million customers in the U.S. and Canada. Their sole focus is to provide business management software and services to small and medium-sized businesses (SMBs). Sage's applications cover a full range of business requirements including accounting, customer relationship management, contact management, human resources, warehouse management, specialized industry needs, among many others.
Contact Title:
Manager
Location:
Richmond, British Columbia, Canada
Testimonial (Long):
"jBilling provided us with extensive consulting for customization and integration. It is now possible for us to configure jBilling to do whatever we need billing-wise. We enjoy working with jBilling, because they are on the ball, easygoing and professional."
Testimonial (Short):
jBilling is on the ball, easygoing and professional.
Case Study:
What is it that you were looking for when you decided you needed a billing system?
We wanted a billing solution that was free of licensing costs, and hopefully open source as well.
Why did you choose jBilling?
jBilling is the only serious open source billing system out there. The product itself was mature, and there was a company behind it providing support and consulting servers.
Tell us about the intergration part of the project.
jBilling's role as a billing backend needed to be integrated to several other systems. We implemented a single integration point that we called the 'provisioning engine'. Making jBilling talk to this integration point was not hard, jBilling has quite a rich web services API. We also needed to integrate with our own payment gateway, which was easily achieved as jBilling plug-in.
Was every feature you needed already part of jBilling?
No, there were a few requirements that were not met by jBilling. We needed some custom development done for us.
How was your experience hiring jBilling for those customizations?
It was great, on time and on budget. We got all done within the estimates provided by jBilling.
What other services did you hire jBilling for?
There was a good deal of configuration work to implement pricing and other requirements using the business rules management system, plus a lot knowledge transfer. We want to have control of our billing system, that was one of the reasons to go open source. But that only works if we learn about jBilling. We had Emiliano Conde several times in our offices.
How would you qualify your overall experience with jBilling?
Highly recommended. It is simple enough for me and my team to manage it, but complex enough to support our plans, pricing and marketing initiatives.
Logo:
SageSpark.jpg
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Posted
almost 16 years
ago
Has Case Study:
Yes
Has Testimonial:
Yes
Industry:
Internet Service Provider
... [More]
Website:
Douglas Fast
Contact Name:
Chance Newkirk
Douglas FastNet (DFN) is a premier provider of fixed fiber & wireless broadband in Oregon. DFN delivers high-speed Ethernet, Internet, and point to point access to commercial and residential bandwidth users through their fiber and second-generation point-to-multipoint fixed wireless broadband networks.
Contact Title:
Systems Engineer
Location:
Roseburg, Oregon, United States
Testimonial (Long):
"Of the options we reviewed, only one featured an enterprise core developed in a high-performance language and intended for aggressive integration with external systems. Only one of them was backed by a solid consultancy which promptly returned calls and cheerfully answered our amateur questions. That system was jBilling."
Testimonial (Short):
"The jBilling team offered clear thinking and quality work."
Case Study:
It was in December of 2008 that we learned we had until June of the following year to arrange and execute a migration of our billing framework from an old system which we had partial visibility of and a new system of our choosing. We spent months analyzing and reviewing proprietary systems before deciding that they were either too expensive or too tightly controlled. Several of the offerings we reviewed involved hosting all of our customer data on systems controlled by a 3rd party, fat clients, and handicapped API access. Being a primarily open source shop to begin with, we decided to put open source options on the table.
Of the options we reviewed, only one featured an enterprise core developed in a high-performance language and intended for aggressive integration with external systems. Only one of them was backed by a solid consultancy which promptly returned calls and cheerfully answered our amateur questions. That system was jBilling, but to deploy it with confidence and avoid costly mistakes, we required some guidance and assistance from the primary developers of our billing system. That's exactly what the jBilling team provided us with. They were organized, communicative, and supremely responsive. They helped us to "right-size" our installation for our needs without painting ourselves into a corner that would have hampered our future plans. We couldn't be happier.
We hope our testimonial will serve as witness to those considering a move to an open source billing system, and considering the consulting services offered by the jBilling team. The value we received for our expense is clear to us. We will not hesitate to engage the jBilling team as our needs become more complex. Anyone who has been involved in a billing migration knows that it's complex, high-stakes work. The jBilling team offered clear thinking, quality work, and the confidence that comes with expertise when we most needed it.
One further note: no discount or similar value was tendered in return for this testimonial. This is a voluntary review of the services rendered, offered in the spirit of supporting products and services that are worthwhile and which offer outstanding value.
Logo:
DouglasfastnetLogo.jpg
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Posted
almost 16 years
ago
Has Case Study:
No
Has Testimonial:
Yes
Industry:
Media
... [More]
Website:
Stream the World
Contact Name:
Francis Champoux
StreamTheWorld is a streaming technology and services company specifically dedicated to broadcasters. Founded in 2005, the company is currently streaming more than 1,500 radio and TV stations in more than 25 countries.
Contact Title:
Project Manager
Location:
Montreal, Quebec, Canada
Testimonial (Long):
"We were looking for an open source mediation solution to cater to the new section of our company offering streaming services to the broadcaster industry. Within 40 hours of consulting/training, jBilling had trained our own in-house java developer to become an expert in jBilling. Not only is jBilling a very solid and flexible piece of software, we love the independence and control that open source has made possible."
Testimonial (Short):
jBilling is a very solid and flexible piece of software.
Logo:
StreamTheWorldLogo.jpg
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Posted
almost 16 years
ago
Hello,
I am happy to announce that jBilling 1.1.3 is available for public download. This has been the most ambitious release we have done, and the one that took the longest. Don't let the number deceive you, 1.1.3 has a lot of improvements from the
... [More]
1.1.2 release. These are some highlights:
- New provisioning module: A really flexible module to ease the integration with external provisioning systems (like a telephony network). You can even use it stand alone, without the rest of jBilling.
- Add bar codes to paper invoices.
- Highly improved notifications template engine: We are using velocity to render the templates, and added support for HTML emails. You can do very fancy notifications by emails now.
- More internal events: The internal event plug-ins are very popular indeed. I see companies using this extension technique a lot (and I use it a lot myself). We are adding more internal events in the core so you can hook your own plug-ins more easily.
- CDR detail storage: The mediation process stores a detail account of every event that affected the customer's orders. Now you can send an invoice with all the call detail records.
- New database mediation readers: A new JDBC plug-in that let's you do your mediation from CDRs stored in a database.
- Migration from Entity beans to Hibernate completed. Entity beans were a major obstacle to scalability and they are now gone. And even more, we added flexible configuration to choose from local transactions (excluding the application server from any interaction with the database) and JTA transactions.
As usual, the release comes before the documentation is ready. Please be patient, there is a lot to write.
--
Emiliano Conde
Lead Developer
jBilling.com [Less]
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Posted
almost 16 years
ago
Help us get the word out. jBilling is open source a great for companies to do their billing!
Click in this butting to nominate jBilling in "Best for the Enterprise" category:
Every vote counts... thank you!
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Posted
almost 16 years
ago
jBilling is downloaded thousands of times per month, we want to start hearing the stories after some of those downloads.
Tell us about how your company is using jBilling. We only need one paragraph that summarizes your jBilling story. The best story
... [More]
will receive an iPod as a prize (your choice of an iPod touch 8G or an iPod classic 120GB). Submit your story now at [email protected] ! [Less]
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Posted
almost 16 years
ago
Let us start by thanking you for your interest in jBilling and for helping us make it a better product, if anything, simply by sending us your comments or sharing your experience on our forums.
jBilling is downloaded thousands of times per month and
... [More]
we want to start reading about some of those downloads.
Tell us about how your company is using jBilling. We only need one paragraph that summarizes your story.
To be valid, your testimonial must include:
- Your full name
- Your title
- Your company name
- Your website address
- Your city and country
Send us your story (no matter how short) and run a chance of winning a free iPod. (your choice of an iPod touch 8G or an iPod classic 120GB). The draw will take place on June 1st at noon PST.
Submit your story now at [email protected] ! [Less]
|
Posted
almost 16 years
ago
Let us start by thanking you for your interest in jBilling and for helping us make it a better product, if anything, simply by sending us your comments or sharing your experience on our forums.
jBilling is downloaded thousands of times per month and
... [More]
we want to start reading about some of those downloads.
Tell us about how your company is using jBilling. We only need one paragraph that summarizes your story.
To be valid, your testimonial must include:
- Your full name
- Your title
- Your company name
- Your website address
- Your city and country
Send us your story (no matter how short) and run a chance of winning a free iPod. (your choice of an iPod touch 8G or an iPod classic 120GB). The draw will take place on June 1st at noon PST.
Submit your story now at [email protected] ! [Less]
|
Posted
about 16 years
ago
Unless you are doing it wrong.
And sadly I`m seeing more and more people doing it wrong.
To a lot of people Open Source means that they have a piece of software that does almost what they want and which they can modify to their best wishes and use
... [More]
internally.
So they fork locally,, they don't redistribute their code , but they aren't contributing their changes back upstream, chances are these changes wouldn't be accepted upstream anyhow as they are really customizing the code for their specific cases. At first sight this doesn't look so bad , at second sight ..
When weeks or months later the upstream project releases an urgent security fix, the local fork has deviated soo much that it can't upgrade anymore and stays with an insecure version.
Often it's worse.. a feature that could have been accepted upstream has been implemented slightly different in the local fork, the result being that newer features depending on the first one also can't be integrated anymore
Some projects are prepared for local contributions, they have a modular framework that allows you to build on top of the project while not having to touch the core of a project, Drupal and openQRM are great examples of those, but not all projects are that smart. Needless to say that when you have such a modular framework you really shouldn't be modifying the core part of the platform, unless you are fixing a real bug.
But the general rule of thumb is that when you fix bugs, make sure they are inserted upstream , or implement new features.
Now sometimes there is no easy way to get your code accepted upstream, in which case you should announce clearly that you want to contribute but you are blocked and publish the patches somewhere else ...
Don't let the community work for you, but work with the community ! [Less]
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